Administrative assistance for individuals and businesses with online services and bookings. Choose the closest service and describe your need or issue so we can review it with you.
- 01Choose your service
- 02Describe your request
- 03Review and send through WhatsApp
Service directory
How can we help?
Each service includes a summary and the details that help us understand your needs. Choose the right service to begin your enquiry.
E’tizaz
Support with E’tizaz registration and application follow-up, organising requirements and the next step according to the applicant’s situation.
What information do we need to begin?
- Do you need registration or follow-up on an existing application?
- Describe the application status or the message you see.
- The assistance needed and a suitable time to contact you.
Sakani
Support with Sakani applications and follow-up, organising the information needed to review your request and discuss the available steps.
What information do we need to begin?
- The type of application or Sakani service you need.
- The current application stage and a description of your enquiry.
- The city and a suitable time to contact you.
Property and portfolio management
Organising property, unit, rent and tenant request follow-up, and coordinating maintenance and reports within the agreed management scope.
What information do we need to begin?
- The property type, location and number of units.
- The services needed: rent, tenant, maintenance or reporting follow-up.
- Describe the current situation, management scope and required duration.
Building maintenance and operation
Requests for scheduled maintenance, building operation and fault follow-up, including civil, electrical and plumbing work according to the building’s condition and the requested scope.
What information do we need to begin?
- The building location, type and approximate area.
- Do you need scheduled maintenance or repair of a specific fault?
- Describe the work, share photos when contacting us and specify the required date.
Real estate contract documentation
Reviewing your contract documentation request, organising the available information, and discussing follow-up steps and the service scope with the parties to the contract.
What information do we need to begin?
- The contract type and your role in the request.
- The property type and location, and the current contract status.
- Describe the required procedure or the issue you need to follow up on.
Absher services
Help organise online service requirements and understand the steps or messages shown to the applicant during the process.
What information do we need to begin?
- Name of the Absher service you need.
- Are you starting a new application or following an existing one?
- Describe the issue or displayed message without passwords or verification codes.
Citizen Account
Review your registration, information-update or application-status needs, then identify the information required to discuss the next step.
What information do we need to begin?
- Type of assistance: registration, update or follow-up.
- Describe the current status or message displayed.
- What exactly would you like to ask?
Developed Social Security
Administrative help to organise information and follow application steps and comments, based on the applicant’s description of their situation.
What information do we need to begin?
- Application type and current stage.
- Description of the comment or required action.
- Summarise your question without account details or personal documents in this form.
Mudad services
Receive business enquiries about Mudad procedures and review the assistance scope and available information before agreeing on follow-up.
What information do we need to begin?
- Business name and nature of the enquiry.
- Procedure you want to start or follow up.
- Describe the message and relevant period, if any.
Electricity service assistance
Organise electricity-service enquiries and follow-up requests, such as supplying a site or tracking an application, with its current status and the help needed.
What information do we need to begin?
- City and site or property type.
- Describe the electricity service required.
- Current application status and the point needing follow-up.
Commercial registrations
Review the commercial registration procedure and organise the initial information needed to discuss requirements and next steps with the business owner.
What information do we need to begin?
- Brief business type and activity.
- Procedure or question about commercial registration.
- Is there an existing application or comment to review?
Social insurance
Receive individual and business enquiries about procedures and follow-up, and organise the situation and information needed to define the assistance scope.
What information do we need to begin?
- Applicant type: individual or business.
- Procedure name or service description.
- Summary of the situation or comment and relevant period, if any.
Travel and bookings
Gather travel or booking requirements and discuss options for the destination, dates and travellers before confirming any reservation or price.
What information do we need to begin?
- Departure city and destination.
- Departure and return dates, if applicable, traveller count and age groups.
- Approximate budget and luggage or accommodation needs, if any.
Scientific research
Formatting and proofreading scientific research, organising references and tables, and preparing research presentations using the researcher’s content and the institution’s requirements.
What information do we need to begin?
- The research field and a brief description of the topic.
- The support needed: formatting, proofreading, reference organisation or a presentation.
- Formatting instructions, document length and the requested deadline.
Sawa cards
Enquiries about Sawa recharge cards and available denominations, with the value, cost and delivery method confirmed before completing the order.
What information do we need to begin?
- The recharge card denomination you need.
- The number of cards you need.
- Describe your enquiry and a suitable time to contact you.
Tabby
Enquiries about payment options through Tabby, checking availability for the requested service and explaining the next step before completing the order.
What information do we need to begin?
- The service whose payment method you want to ask about.
- Is this a new order enquiry or a follow-up on an existing order?
- Describe your question and a suitable time to contact you.
Tamara
Enquiries about payment options through Tamara, checking availability for the requested service and explaining the next step before completing the order.
What information do we need to begin?
- The service whose payment method you want to ask about.
- Is this a new order enquiry or a follow-up on an existing order?
- Describe your question and a suitable time to contact you.
Service request or enquiry
Tell us what you need.
Choose a service, then add details to help us review your request and respond clearly.
Choose from the cards or the form’s service list.
A description is enough at this stage. Do not enter passwords, verification codes or identity numbers in this form.
We review the request, service scope, fees and timing, if applicable, before agreement. Sending an enquiry does not confirm execution, booking or an application outcome.